Information collected
When you send an enquiry, the website may collect your name, phone number, job address or suburb, requested service, preferred timing, and any details you choose to provide about the work.
Website privacy notice
Privacy notice.
How we collect and use information you share through this website.
Effective 17 September 2026.
How it is used
The information is used to assess the enquiry, confirm service coverage, prepare or discuss a quote, contact you about the request, and maintain the related customer and job record.
Who receives it
Your enquiry is routed to the relevant Pump-It or Skip-It team and stored in the business customer-record system. Website hosting, enquiry delivery and messaging providers may process the information to operate those services, including from locations outside Australia where their systems or support teams operate.
Retention
Enquiry and customer records are kept only for as long as they are reasonably needed to respond, provide the requested service, maintain business records and meet legal obligations. Contact the office if you want the team to review or delete information that is no longer required.
Your choices
Contact the office to ask about, correct or request access to information associated with your enquiry, or to withdraw from further contact about it. Some records may need to be retained where the law requires it.
Cookies and website measurement
No advertising or general website analytics service is configured at launch. The site records the page and campaign parameters supplied with an enquiry so the team can understand its source. The messaging service is loaded when you choose to open it and may use technical storage needed to run the conversation.
Keeping information secure
The website uses encrypted connections and access-controlled service providers. No internet transmission or storage system can be guaranteed completely secure, so please do not include unnecessary sensitive information in an enquiry.
Questions or concerns
Contact Pump-It Environmental Services on 1800 088 890, at sales@pump-it.com.au, or by post at 15b/12 Discovery Drive, North Lakes QLD 4509, if you have a question or concern about how information supplied through this website has been handled.